Our Privacy Policy

Find out more about how your information is processed and kept secure.

Home > Privacy Policy

Last Updated: 20th May 2018

Privacy Policy of www.creative-asset.co.uk (“Our Site”)

This privacy policy sets out how Creative Asset uses and protects any information that you supply to us when you use this website.

We believe you should feel informed when it comes to us handling your personal data. Therefore, this policy explains:

  1. What information we collect when you’re using the Website
  2. Why we collect that information
  3. How we use that information
  4. How we may share that information
  5. How we keep your data protected
  6. What choice and options you have to control your information

We're committed to respecting the privacy of all the visitors and users of Our Site, we are dedicated to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Please read the following policy carefully to understand our policy and practices regarding your personal information before using this website. By using our website, you are accepting and consenting to these practices.

For the purpose of the Data Protection Act 1998 and the EU General Data Protection Regulation, the data controller is Creative Asset Ltd, 63-67 St Peter's St, Nottingham NG7 3EN.

Owner and Data Controller

  1. Creative Asset Ltd a limited company registered in England under company number 10033132, whose registered address is 63-67 St. Peter’s Street, Nottingham, NG7 3EN.
  2. Owner contact email: ask@creative-asset.co.uk / Phone number: 0115 7860244

About Us:

  1. Our Site is owned and operated by Creative Asset Ltd, a limited company registered in England under company number 10033132, whose registered address is 63-67 St. Peter’s Street, Nottingham, NG7 3EN.
  2. We are VAT registered and our VAT number is 294311406

Types of Data collected

  1. Among the types of Personal Data that Our Site collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, phone number, company name and email address.
  2. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
  3. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using Our Site.
  4. Unless specified otherwise, all Data requested by Our Site is mandatory and failure to provide this Data may make it impossible for Our Site to provide its services. In cases where Our Site specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
  5. Users who are uncertain about which Personal Data is mandatory are welcome to contact us.

Any use of Cookies – or of other tracking tools – by Our Site or by Creative Asset Ltds of third-party services used by Our Site serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through Our Site and confirm that they have the third party's consent to provide the Data to Creative Asset Ltd.

Mode and place of processing the Data

Methods of processing

Creative Asset Ltd takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to Creative Asset Ltd, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Our Site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by Creative Asset Ltd. The updated list of these parties may be requested from Creative Asset Ltd at any time.

Legal basis of processing

Creative Asset Ltd may process Personal Data relating to Users if one of the following applies:

  1. Users have given their consent for one or more specific purposes. Note: Under some legislations Creative Asset Ltd may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  2. provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  3. processing is necessary for compliance with a legal obligation to which Creative Asset Ltd is subject;
  4. processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in Creative Asset Ltd;
  5. processing is necessary for the purposes of the legitimate interests pursued by Creative Asset Ltd or by a third party.
  6. In any case, Creative Asset Ltd will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place 

  1. The Data is processed at Creative Asset Ltd's operating offices and in any other places where the parties involved in the processing are located.
  2. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
  3. Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by Creative Asset Ltd to safeguard their Data.
  4. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with Creative Asset Ltd using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  1. Personal Data collected for purposes related to the performance of a contract between Creative Asset Ltd and the User shall be retained until such contract has been fully performed.
  2. Personal Data collected for the purposes of Creative Asset Ltd’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by Creative Asset Ltd within the relevant sections of this document or by contacting Creative Asset Ltd.
  3. Creative Asset Ltd may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Creative Asset Ltd may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
  4. Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

  1. The Data concerning the User is collected to allow Creative Asset Ltd to provide its Services, as well as for the following purposes: Analytics and Contacting the User.
  2. Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable Creative Asset Ltd to monitor and analyse web traffic and can be used to keep track of User behaviour.

  1. Google Analytics (Google Inc.): Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of Our Site, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookies and Usage Data. Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

Contact form (Our Site)

By filling in the contact form with their Data, the User authorizes Our Site to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: company name, email address, first name, last name and phone number. We will hold the data for no longer than 12 months.

The rights of Users

Users may exercise certain rights regarding their Data processed by Creative Asset Ltd. In particular, Users have the right to do the following:

  1. Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  2. Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  3. Access their Data. Users have the right to learn if Data is being processed by Creative Asset Ltd, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  4. Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  5. Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, Creative Asset Ltd will not process their Data for any purpose other than storing it.
  6. Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from Creative Asset Ltd.
  7. Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  8. Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
  9. Details about the right to object to processing
  10. Where Personal Data is processed for a public interest, in the exercise of an official authority vested in Creative Asset Ltd or for the purposes of the legitimate interests pursued by Creative Asset Ltd, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether Creative Asset Ltd is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to Creative Asset Ltd through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by Creative Asset Ltd as early as possible and always within one month.

Additional information about Data collection and processing

  1. Legal action
    1. The User's Personal Data may be used for legal purposes by Creative Asset Ltd in Court or in the stages leading to possible legal action arising from improper use of Our Site or the related Services.
    2. The User declares to be aware that Creative Asset Ltd may be required to reveal personal data upon request of public authorities.
  1. Additional information about User's Personal Data
    1. In addition to the information contained in this privacy policy, Our Site may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
  1. System logs and maintenance
    1. For operation and maintenance purposes, Our Site and any third-party services may collect files that record interaction with Our Site (System logs) use other Personal Data (such as the IP Address) for this purpose.
  1. Information not contained in this policy
    1. More details concerning the collection or processing of Personal Data may be requested from Creative Asset Ltd at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

Creative Asset Ltd reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within Our Site and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to Creative Asset Ltd. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, Creative Asset Ltd shall collect new consent from the User, where required.